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Reporting on our performance.

Monitoring our progress - This document summarises the 10 outcomes that we will continue to deliver for customers and the environment from 2020 to 2025. It also describes our Performance Commitments (PCs) and Outcome Delivery Incentives (ODIs) – the mechanisms for measuring our progress against delivery of these outcomes.
Assurance framework - This document describes how we work to ensure the information we provide to customers meets expected standards of quality.