Apply for AquaCare Plus

To help us make an application, please let us know which of the following best describes you.

I am applying for the first time

I am renewing my application

AquaCare Plus can help reduce your charges if you have a water meter and you meet certain conditions. Find out if you’re eligible here.

Your details

Account number

Title

First name

Last name

Email address

Phone

House name/number

Postcode

Address

Is your address not listed?

Building name / number

Street

Town or city

County

Postcode

Please upload your latest supporting document for the benefit or tax credits you, or someone living with you receives.

Select file

I agree to the Terms of use and confirm that I have read the Customer privacy notice.

We’ll only use any personal information you provide here to update your account. If you want to know more please read our Customer privacy notice.

All fields marked with (_*) are mandatory

01 - Your details

Your details

Account number

Title

First name

Last name

Email address

Phone

House name/number

Postcode

Address

Is your address not listed?

Building name / number

Street

Town or city

County

Postcode

Benefits & tax credits

Please select the benefits and/or tax credits you, or someone living with you, receives.

Income Support

Please upload your latest supporting document for the benefit or tax credits you, or someone living with you receives.

Select file

This can be a bank statement or copy of your benefits award, and can be a photo or a screenshot from a phone. (We only need to see the benefit being paid into your account, nothing else)

Income-based Jobseekers' Allowance

Please upload your latest supporting document for the benefit or tax credits you, or someone living with you receives.

Select file

This can be a bank statement or copy of your benefits award, and can be a photo or a screenshot from a phone. (We only need to see the benefit being paid into your account, nothing else)

Income-related Employment and Support Allowance

Please upload your latest supporting document for the benefit or tax credits you, or someone living with you receives.

Select file

This can be a bank statement or copy of your benefits award, and can be a photo or a screenshot from a phone. (We only need to see the benefit being paid into your account, nothing else)

Universal Credit

Please upload your latest supporting document for the benefit or tax credits you, or someone living with you receives.

Select file

This can be a bank statement or copy of your benefits award, and can be a photo or a screenshot from a phone. (We only need to see the benefit being paid into your account, nothing else)

Housing Benefit

Please upload your latest supporting document for the benefit or tax credits you, or someone living with you receives.

Select file

This can be a bank statement or copy of your benefits award, and can be a photo or a screenshot from a phone. (We only need to see the benefit being paid into your account, nothing else)

Pension Credit

Please upload your latest supporting document for the benefit or tax credits you, or someone living with you receives.

Select file

This can be a bank statement or copy of your benefits award, and can be a photo or a screenshot from a phone. (We only need to see the benefit being paid into your account, nothing else)

Working Tax Credit

Please upload your latest supporting document for the benefit or tax credits you, or someone living with you receives.

Select file

This can be a bank statement or copy of your benefits award, and can be a photo or a screenshot from a phone. (We only need to see the benefit being paid into your account, nothing else)

Child Tax Credit (except families in receipt of the family element only)

Please upload your latest supporting document for the benefit or tax credits you, or someone living with you receives.

Select file

This can be a bank statement or copy of your benefits award, and can be a photo or a screenshot from a phone. (We only need to see the benefit being paid into your account, nothing else)

Provide details of the person who receives one or more of the benefits or tax credits.

Title

First name

Last name

National insurance number

Large families

Does your family have three or more children under the age of 19 living at home?

Yes

I can confirm that the person named in benefits and tax credits section is responsible for and claims Child Benefit for the three or more children under 19 who live with them permanently.

Date of birth for - 1st child

Date of birth for - 2nd child

Date of birth for - 3rd child

Add another child

Please upload a bank statement showing your child benefit

Browse

This can be a photo or screen shot of a bank statement showing the benefit amount (we don’t need to see any other information)

Declaration

Please choose one of the options below

I confirm that I am the registered Anglian Water account holder

I confirm that I am acting on behalf of the registered account holder

Please enter your full name

Please specify your relationship to the registered account holder

I agree to the Terms of use and confirm that I have read the Customer privacy notice.

We’ll only use any personal information you provide here to update your account. If you want to know more please read our Customer privacy notice.

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I am applying for the first time

I am renewing my application

Your details

Your details

Benefits & tax credits

Medical conditions

Large families

Declaration

I confirm that I am the registered Anglian Water account holder

I confirm that I am acting on behalf of the registered account holder