Our performance

{{alert.alertDescription}}

{{index+1}} / {{ alertBandDate.length}}

{{selectedAlertBand.alertDescription}}

Message last updated - Thursday 21^st November 2024

{{selectedAlertBand.incident.heading}}

Property List

{{selectedAlertBand.alertDescription}}

Message last updated - Thursday 21^st November 2024

{{selectedAlertBand.alertDescription}}

Message last updated - Thursday 21^st November 2024

{{selectedAlertBand.alertLinkText}} {{selectedAlertBand.alertLinkText}}

Accessibility Tools
- Developing
  - Developing
  - Planning & Capacity
  - Water Services
  - Drainage Services
  - Self-lay
  - NAVs
  - Help & Advice
  - Switch to Household / Business / Corporate
    - Switch to Household / Business / Corporate
    - Household
      - Household
      - Services
      - Help and Advice
      - Environment
      - Your Local Area
      - In Your Area
      - Switch to Business / Developing / Corporate
      - Newsroom
      - FAQs
      - Contact us
      - Log In
      - Accessibility & Languages
    - Business
      - Business
      - Services
      - Help & Advice
      - Network protection
      - Switch to Household / Developing / Corporate
      - Newsroom
      - FAQs
      - Contact us
      - Accessibility & Languages
    - Developing
      - Developing
      - Planning & Capacity
      - Water Services
      - Drainage Services
      - Self-lay
      - NAVs
      - Help & Advice
      - Switch to Household / Business / Corporate
      - News
      - FAQs
      - Contact us
      - Accessibility & Languages
    - Corporate
      - Corporate
      - About Us
      - Strategies and Plans
      - Reports
      - Switch to Household / Business / Developing
      - Newsroom
      - FAQs
      - Contact us
      - Accessibility & Languages
  - News
  - FAQs
  - Contact us
  - Accessibility & Languages

[{"Steam":"Household","Selected":false,"ListofMenu":[{"name":"Services","anchorAttr":"href=\"/services/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Water supply","anchorAttr":"href=\"/services/water-supply/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Monitoring water resources","anchorAttr":"href=\"/services/water-supply/monitoring-water-resources/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Where your water comes from","anchorAttr":"href=\"/services/water-supply/monitoring-water-resources/where-your-water-comes-from/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Treating and cleaning","anchorAttr":"href=\"/services/water-supply/treating-and-cleaning/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Monitoring drinking water quality","anchorAttr":"href=\"/services/water-supply/monitoring-drinking-water-quality/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Keeping you connected","anchorAttr":"href=\"/services/water-supply/keeping-you-connected/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"How we save water","anchorAttr":"href=\"/services/water-supply/keeping-you-connected/how-we-save-water/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Monitoring your water pressure","anchorAttr":"href=\"/services/water-supply/keeping-you-connected/water-pressure/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Mains water flushing","anchorAttr":"href=\"/services/water-supply/keeping-you-connected/mains-water-flushing/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Looking after the water in your home","anchorAttr":"href=\"/services/water-supply/looking-after-the-water-in-your-home/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Leakage","anchorAttr":"href=\"/services/water-supply/leakage/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"How we fix leaks","anchorAttr":"href=\"/services/water-supply/leakage/how-we-repair-leaks/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Report a leak","anchorAttr":"href=\"/services/water-supply/leakage/report-a-leak/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Water meters","anchorAttr":"href=\"/services/water-supply/water-meters/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Apply for a water meter","anchorAttr":"href=\"/services/water-supply/water-meters/apply-for-a-meter/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Switch to metered charges","anchorAttr":"href=\"/services/water-supply/water-meters/switch-to-metered-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Smart meter upgrades","anchorAttr":"href=\"/services/water-supply/water-meters/upgraded-meters/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Postcode checker","anchorAttr":"href=\"/services/water-supply/water-meters/upgraded-meters/postcode-checker/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"Book appointment","anchorAttr":"href=\"/services/water-supply/water-meters/upgraded-meters/book-appointment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false}]}]},{"name":"Ownership","anchorAttr":"href=\"/services/water-supply/water-ownership/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Private water supply","anchorAttr":"href=\"/services/water-supply/water-ownership/private-water-supply/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"Wastewater treatment","anchorAttr":"href=\"/services/wastewater-treatment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Down plugholes and toilets","anchorAttr":"href=\"/services/wastewater-treatment/down-plugholes-and-toilets/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Keeping the sewers clear","anchorAttr":"href=\"/services/wastewater-treatment/keeping-the-sewers-clear/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Sewer pipe responsibility","anchorAttr":"href=\"/services/wastewater-treatment/keeping-the-sewers-clear/sewer-pipe-responsibility/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Misconnections","anchorAttr":"href=\"/services/wastewater-treatment/keeping-the-sewers-clear/misconnections/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Private pumping stations","anchorAttr":"href=\"/services/wastewater-treatment/keeping-the-sewers-clear/private-pumping-stations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Treating, cleaning and testing","anchorAttr":"href=\"/services/wastewater-treatment/treating-cleaning-and-testing/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Generating power from waste","anchorAttr":"href=\"/services/wastewater-treatment/generating-power-from-waste/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Recycling back to nature","anchorAttr":"href=\"/services/wastewater-treatment/recycling-back-to-nature/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Our services and standards","anchorAttr":"href=\"/services/our-services-and-standards/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Core customer information","anchorAttr":"href=\"/services/our-services-and-standards/core-customer-information/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"How to make a complaint","anchorAttr":"href=\"/services/our-services-and-standards/core-customer-information/how-to-make-a-complaint/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Easy to access services","anchorAttr":"href=\"/services/our-services-and-standards/easy-to-access-services/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Extra support","anchorAttr":"href=\"/services/extra-support/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"How to read your bill","anchorAttr":"href=\"/services/extra-support/how-to-read-your-bill/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Help paying your water bill","anchorAttr":"href=\"/services/extra-support/help-paying-your-water-bill/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Increased bill?","anchorAttr":"href=\"/services/extra-support/help-paying-your-water-bill/Increased-bill/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Claim for a leakage allowance","anchorAttr":"href=\"/services/extra-support/help-paying-your-water-bill/Increased-bill/leakage-allowance-claim/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false}]}]},{"name":"Tariff options","anchorAttr":"href=\"/services/extra-support/tariff-options/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Our standard charges","anchorAttr":"href=\"/services/extra-support/tariff-options/our-standard-charges/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Hartlepool","anchorAttr":"href=\"/services/extra-support/tariff-options/our-standard-charges/hartlepool-water/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"Finningley","anchorAttr":"href=\"/services/extra-support/tariff-options/our-standard-charges/finningley/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false},{"name":"Northstowe Area","anchorAttr":"href=\"/services/extra-support/tariff-options/our-standard-charges/northstowe-tariff/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false},{"name":"Woods Meadow","anchorAttr":"href=\"/services/extra-support/tariff-options/our-standard-charges/woods-meadow/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false},{"name":"Other charges","anchorAttr":"href=\"/services/extra-support/tariff-options/our-standard-charges/other-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false}]},{"name":"Sewerage charges","anchorAttr":"href=\"/services/extra-support/tariff-options/sewerage-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Sewerage abatements","anchorAttr":"href=\"/services/extra-support/tariff-options/sewerage-charges/sewerage-abatements/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"Surface water drainage","anchorAttr":"href=\"/services/extra-support/tariff-options/sewerage-charges/surface-water-drainage/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false,"submenu":[{"name":"Apply for reduced standing charges","anchorAttr":"href=\"/services/extra-support/tariff-options/sewerage-charges/surface-water-drainage/reduced-standing-charges-apply/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"6","selected":false}]}]}]},{"name":"The story behind your bill","anchorAttr":"href=\"/services/extra-support/the-story-behind-your-bill/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Charges explained","anchorAttr":"href=\"/services/extra-support/charges-explained/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Changes to Essex & Suffolk Water bills","anchorAttr":"href=\"/services/extra-support/essex-and-suffolk-bill-changes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Leisure","anchorAttr":"href=\"/services/leisure/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"FAQs","anchorAttr":"href=\"https://faq.anglianwater.co.uk/category/27170/household/39779/services\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Help and Advice","anchorAttr":"href=\"/help-and-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"MyAccount","anchorAttr":"href=\"/help-and-advice/my-account-online/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Bills and payments","anchorAttr":"href=\"/help-and-advice/bills-and-payments/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Provide a meter reading","anchorAttr":"href=\"/help-and-advice/bills-and-payments/provide-a-meter-reading/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"How to read your meter","anchorAttr":"href=\"/help-and-advice/bills-and-payments/provide-a-meter-reading/how-to-read-your-meter/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Ways to pay your bill","anchorAttr":"href=\"/help-and-advice/bills-and-payments/pay-my-bill/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Moving home","anchorAttr":"href=\"/help-and-advice/moving-home/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Tell us you're moving","anchorAttr":"href=\"/help-and-advice/moving-home/tell-us-you-are-moving/moving-home-form/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Landlords and letting agents","anchorAttr":"href=\"/help-and-advice/moving-home/landlords-and-letting-agents/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"WaterCare","anchorAttr":"href=\"/help-and-advice/water-care/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Priority Services Register","anchorAttr":"href=\"/help-and-advice/water-care/priority-services/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Sign up for Priority Services","anchorAttr":"href=\"/help-and-advice/water-care/priority-services/sign-up-for-priority-services/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Extra Care Support","anchorAttr":"href=\"/help-and-advice/water-care/extra-care-support/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Apply for Extra Care Support","anchorAttr":"href=\"https://api.betteroffcalculator.co.uk/remoteAuth/fd62287fc66df9e71286d51b150a44f6ba63862efa1956ea81d06fa88f5d9f77\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Bogus callers and scams","anchorAttr":"href=\"/help-and-advice/water-care/bogus-caller/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Sign language interpreter","anchorAttr":"href=\"/help-and-advice/water-care/sign-language-interpreter/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Bereavement support","anchorAttr":"href=\"/help-and-advice/water-care/bereavement-support/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Notify us of a bereavement","anchorAttr":"href=\"/help-and-advice/water-care/bereavement-support/notify-us-of-a-bereavement/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Coronavirus","anchorAttr":"href=\"/help-and-advice/water-care/coronavirus/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Flooding guidance","anchorAttr":"href=\"/help-and-advice/flooding-guidance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Sewer flooding in your home","anchorAttr":"href=\"/help-and-advice/flooding-guidance/flooding-in-your-home/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Reducing the risk of flooding","anchorAttr":"href=\"/help-and-advice/flooding-guidance/flooding-in-your-home/reduce-the-risk-of-flooding/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Bathroom tips","anchorAttr":"href=\"/help-and-advice/flooding-guidance/flooding-in-your-home/reduce-the-risk-of-flooding/bathroom-tips/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"Kitchen tips","anchorAttr":"href=\"/help-and-advice/flooding-guidance/flooding-in-your-home/reduce-the-risk-of-flooding/kitchen-tips/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false}]}]},{"name":"Support after a flood","anchorAttr":"href=\"/help-and-advice/flooding-guidance/support-after-a-flood/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Other types of flooding","anchorAttr":"href=\"/help-and-advice/flooding-guidance/other-types-of-flooding/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Drinking water advice","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Keeping water healthy","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/keeping-water-healthy/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Self diagnosis","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/self-diagnosis/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Lead in drinking water","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/lead/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Cloudy water","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/cloudy-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Discoloured water","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/discoloured-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Hard water","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/hard-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Top tips for hard water","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/hard-water/top-tips-for-hard-water/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Taste and smells","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/taste-and-smells/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Chlorine and disinfectant taste and smells","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/taste-and-smells/chlorine-and-disinfectant-taste-and-smells/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Bits, stains and slime","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/bits-stains-and-slime/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Fluoride","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/fluoride/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Keeping fish","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/keeping-fish/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water softeners","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/water-softeners/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water quality fact sheets","anchorAttr":"href=\"/help-and-advice/drinking-water-advice/water-quality-factsheets/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Ways to save water","anchorAttr":"href=\"/help-and-advice/save-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Water saving tips","anchorAttr":"href=\"/help-and-advice/save-water/water-saving-tips/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"In the garden","anchorAttr":"href=\"/help-and-advice/save-water/in-the-garden/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Inspirational gardens","anchorAttr":"href=\"/help-and-advice/save-water/in-the-garden/inspirational-gardens/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Nature friendly gardening","anchorAttr":"href=\"/help-and-advice/save-water/in-the-garden/nature-friendly-gardening/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Wildlife and sustainability","anchorAttr":"href=\"/help-and-advice/save-water/in-the-garden/wildlife-and-sustainability/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Reuse and recycle in the garden","anchorAttr":"href=\"/help-and-advice/save-water/in-the-garden/reuse-and-recycle-in-the-garden/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"In the bathroom","anchorAttr":"href=\"/help-and-advice/save-water/in-the-bathroom/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Leaky Loo","anchorAttr":"href=\"/help-and-advice/save-water/in-the-bathroom/leaky-loo/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Take the shorter shower challenge","anchorAttr":"href=\"/help-and-advice/save-water/in-the-bathroom/shower-challenge/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"In the kitchen","anchorAttr":"href=\"/help-and-advice/save-water/in-the-kitchen/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water usage calculator","anchorAttr":"href=\"/help-and-advice/save-water/water-usage-calculator/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water saving quiz","anchorAttr":"href=\"/help-and-advice/save-water/water-saving-quiz/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Emergencies","anchorAttr":"href=\"/help-and-advice/emergencies/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Water supply not working as it should?","anchorAttr":"href=\"/help-and-advice/emergencies/water-supply-not-working-as-it-should/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Report a pollution","anchorAttr":"href=\"/help-and-advice/report-a-pollution/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Get ready for winter","anchorAttr":"href=\"/help-and-advice/get-ready-for-winter/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Frozen pipes","anchorAttr":"href=\"/help-and-advice/get-ready-for-winter/frozen-pipes/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Plumbing","anchorAttr":"href=\"/help-and-advice/plumbing/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Sewer connections","anchorAttr":"href=\"/help-and-advice/plumbing/sewer-connections/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Private treatment systems","anchorAttr":"href=\"/help-and-advice/plumbing/sewer-connections/private-treatment-systems/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Advice for boat owners","anchorAttr":"href=\"/help-and-advice/plumbing/sewer-connections/advice-for-boat-owners/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Regulations","anchorAttr":"href=\"/help-and-advice/plumbing/regulations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Apply for compliance","anchorAttr":"href=\"/help-and-advice/plumbing/regulations/apply-for-compliance/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Enforcement policy","anchorAttr":"href=\"/help-and-advice/plumbing/regulations/enforcement-policy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Find a plumber","anchorAttr":"href=\"/help-and-advice/plumbing/find-a-plumber/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Planning some plumbing work?","anchorAttr":"href=\"/help-and-advice/plumbing/planning-some-plumbing-work/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Weirs for storage cisterns","anchorAttr":"href=\"/help-and-advice/plumbing/planning-some-plumbing-work/weirs-for-storage-cisterns/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Burst and leaking pipes","anchorAttr":"href=\"/help-and-advice/plumbing/burst-and-leaking-pipes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Stop tap","anchorAttr":"href=\"/help-and-advice/plumbing/burst-and-leaking-pipes/stop-tap/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Water reuse","anchorAttr":"href=\"/help-and-advice/plumbing/water-reuse/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Checking for leaks","anchorAttr":"href=\"/help-and-advice/plumbing/checking-for-leaks/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Fixing a leak","anchorAttr":"href=\"/help-and-advice/plumbing/fixing-a-leak/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"FAQs","anchorAttr":"href=\"https://faq.anglianwater.co.uk/category/27170/household/39777/help-and-advice\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Environment","anchorAttr":"href=\"/environment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"The story behind water","anchorAttr":"href=\"/environment/the-story-behind-our-water/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"River health","anchorAttr":"href=\"/environment/river-health/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Get River Positive commitments","anchorAttr":"href=\"/environment/river-health/get-river-positive-commitments/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"River restoration","anchorAttr":"href=\"/environment/river-health/river-restoration/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Chalk streams","anchorAttr":"href=\"/environment/river-health/river-restoration/chalk-streams/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Working together","anchorAttr":"href=\"/environment/river-health/working-together-to-get-river-positive/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Citizen Science","anchorAttr":"href=\"/environment/river-health/citizen-science/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our region's river health","anchorAttr":"href=\"/environment/river-health/our-regions-river-health/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Our network","anchorAttr":"href=\"/environment/river-health/our-regions-river-health/our-network/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Inland bathing water","anchorAttr":"href=\"/environment/river-health/our-regions-river-health/inland-bathing-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Storm tanks","anchorAttr":"href=\"/environment/river-health/our-regions-river-health/storm-tanks/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"River biodiversity","anchorAttr":"href=\"/environment/river-health/river-biodiversity/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Meet the Essex beavers","anchorAttr":"href=\"/environment/river-health/river-biodiversity/meet-the-essex-beavers/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Wetlands","anchorAttr":"href=\"/environment/river-health/river-biodiversity/wetlands/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Nutrient Neutrality","anchorAttr":"href=\"/environment/river-health/nutrient-neutrality/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"River enquiry","anchorAttr":"href=\"/environment/river-health/river-enquiry/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Storm overflows","anchorAttr":"href=\"/environment/storm-overflows/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Storm overflow map","anchorAttr":"href=\"/environment/storm-overflows/storm-overflow-map/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Addressing climate change","anchorAttr":"href=\"/environment/addressing-climate-change/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Carbon management","anchorAttr":"href=\"/environment/addressing-climate-change/carbon-management/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Going electric","anchorAttr":"href=\"/environment/addressing-climate-change/going-electric/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Renewable energy","anchorAttr":"href=\"/environment/addressing-climate-change/renewable-energy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"COP26","anchorAttr":"href=\"/environment/addressing-climate-change/cop26/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Future investments","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Projects across our region","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/projects-across-our-region/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Finding and fixing leaks","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/finding-and-fixing-leaks/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Strategic Pipeline Alliance","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/strategic-pipeline-alliance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Investing in two new reservoirs","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Our commitment","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/our-commitment-to-invest-in-new-water-infrastructure/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Our wider vision","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/infrastructure-is-a-big-part-of-our-wider-vision/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Why we need two new reservoirs","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/why-we-need-two-new-reservoirs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"About the new reservoirs","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/about-the-new-reservoirs-in-lincolnshire-and-fens/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Our existing reservoirs","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/a-look-at-our-existing-reservoirs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"The planning process","anchorAttr":"href=\"/environment/investing-in-the-future-of-water/two-new-reservoirs/the-planning-process-and-how-you-can-have-your-say/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"Taking care of habitats and wildlife","anchorAttr":"href=\"/environment/taking-care-of-habitats-and-wildlife/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Supporting and protecting wildlife","anchorAttr":"href=\"/environment/taking-care-of-habitats-and-wildlife/supporting-and-protecting-wildlife/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Our partnerships","anchorAttr":"href=\"/environment/taking-care-of-habitats-and-wildlife/water-for-wildlife/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our sites, nature reserves and parks","anchorAttr":"href=\"/environment/taking-care-of-habitats-and-wildlife/our-sites-nature-reserves-parks/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Enhancing the environment","anchorAttr":"href=\"/environment/enhancing-the-environment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"RiverCare and BeachCare","anchorAttr":"href=\"/environment/enhancing-the-environment/rivercare-and-beachcare/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Caring for our coastline","anchorAttr":"href=\"/environment/enhancing-the-environment/caring-for-our-coastline/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Bathing water performance and awards","anchorAttr":"href=\"/environment/enhancing-the-environment/caring-for-our-coastline/bathing-water-performance-and-awards/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Our plastic pledge","anchorAttr":"href=\"/environment/enhancing-the-environment/our-plastics-pledge/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"East of England Plastics Coalition","anchorAttr":"href=\"/environment/enhancing-the-environment/our-plastics-pledge/east-of-england-plastics-coalition/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"Supporting our communities","anchorAttr":"href=\"/environment/supporting-our-communities/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Catchment management","anchorAttr":"href=\"/environment/supporting-our-communities/catchment-management/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Surface water management","anchorAttr":"href=\"/environment/supporting-our-communities/surface-water-management/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Farming in our communities","anchorAttr":"href=\"/environment/supporting-our-communities/farming-in-our-communities/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"How you can help","anchorAttr":"href=\"/environment/explore-ways-you-can-help/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Reducing single use plastic","anchorAttr":"href=\"/environment/explore-ways-you-can-help/reducing-single-use-plastic/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Periodic calculator","anchorAttr":"href=\"/environment/explore-ways-you-can-help/periodic-calculator/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"FAQs","anchorAttr":"href=\"https://faq.anglianwater.co.uk/category/27170/household/39780/in-the-community\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Your Local Area","anchorAttr":"href=\"/your-local-area/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Check on or report an issue","anchorAttr":"href=\"/your-local-area/report-an-issue/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"In your community","anchorAttr":"href=\"/your-local-area/in-your-community/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Partnerships","anchorAttr":"href=\"/your-local-area/partnerships/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"About WaterAid","anchorAttr":"href=\"/your-local-area/partnerships/about-wateraid/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Raising awareness","anchorAttr":"href=\"/your-local-area/partnerships/about-wateraid/raising-awareness/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Supporting WaterAid","anchorAttr":"href=\"/your-local-area/partnerships/about-wateraid/supporting-wateraid/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Positive Difference Fund","anchorAttr":"href=\"/your-local-area/partnerships/positive-difference-fund/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Supporting carers","anchorAttr":"href=\"/your-local-area/partnerships/carers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Moments for Me grants","anchorAttr":"href=\"/your-local-area/partnerships/carers/moments-for-me-grants/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Daniel's story","anchorAttr":"href=\"/your-local-area/partnerships/carers/carers-first-case-study-daniel/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Carla's story","anchorAttr":"href=\"/your-local-area/partnerships/carers/carers-first-case-study-carla/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Sandy's story","anchorAttr":"href=\"/your-local-area/partnerships/carers/carers-first-case-study-sandy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Kidney Care UK","anchorAttr":"href=\"/your-local-area/partnerships/kidney-care-uk/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Paul's story","anchorAttr":"href=\"/your-local-area/partnerships/kidney-care-uk/pauls-story/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Scope","anchorAttr":"href=\"/your-local-area/partnerships/scope/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Flood risk partnership funding programme","anchorAttr":"href=\"/your-local-area/partnerships/flood-risk-partnership-funding-programme/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Partnering with the Skinny Jean Gardener","anchorAttr":"href=\"/your-local-area/partnerships/partnering-with-the-skinny-jean-gardener/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our partnership with The Wild Tribe","anchorAttr":"href=\"/your-local-area/partnerships/our-partnership-with-the-wild-tribe/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Education","anchorAttr":"href=\"/your-local-area/education/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Schools","anchorAttr":"href=\"/your-local-area/education/schools/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Primary resources","anchorAttr":"href=\"/your-local-area/education/schools/primary-resources/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Eco schools","anchorAttr":"href=\"/your-local-area/education/schools/primary-resources/eco-schools/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false}]},{"name":"Secondary resources","anchorAttr":"href=\"/your-local-area/education/schools/secondary-resources/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Environmental education centre","anchorAttr":"href=\"/your-local-area/education/schools/environmental-education-centre/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Online STEM lessons","anchorAttr":"href=\"/your-local-area/education/schools/Online-STEM-lessons/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"SuDS for Schools","anchorAttr":"href=\"/your-local-area/education/schools/suds-for-schools/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"College of West Anglia","anchorAttr":"href=\"/your-local-area/education/college-of-west-anglia/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Community volunteering","anchorAttr":"href=\"/your-local-area/community-volunteering/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Community talks","anchorAttr":"href=\"/your-local-area/community-talks/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Community projects","anchorAttr":"href=\"/your-local-area/community-projects/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Wisbech regeneration","anchorAttr":"href=\"/your-local-area/community-projects/wisbech-regeneration/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Future Fens: The Integrated Adaptation Project","anchorAttr":"href=\"/your-local-area/community-projects/wisbech-regeneration/future-fens/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Hello Peterborough","anchorAttr":"href=\"/your-local-area/community-projects/peterborough/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water Industry National Environment Programme","anchorAttr":"href=\"/your-local-area/community-projects/water-industry-national-environment-programme/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Keeping Lowestoft in tip top shape","anchorAttr":"href=\"/your-local-area/community-projects/keeping-lowestoft-in-tip-top-shape/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Rutland wins the triple","anchorAttr":"href=\"/your-local-area/community-projects/rutland-wins-the-triple/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Monitoring and protecting the Deben","anchorAttr":"href=\"/your-local-area/community-projects/monitoring-and-protecting-the-deben/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Thinking innovatively at Southwold WRC","anchorAttr":"href=\"/your-local-area/community-projects/thinking-innovatively-at-southwold-wrc/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Rutland Sea Dragon","anchorAttr":"href=\"/your-local-area/rutland-sea-dragon/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Digging up the Rutland Sea Dragon","anchorAttr":"href=\"/your-local-area/rutland-sea-dragon/digging-up-the-rutland-sea-dragon/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"The science behind the Rutland ichthyosaur","anchorAttr":"href=\"/your-local-area/rutland-sea-dragon/the-science-behind-the-rutland-ichthyosaur/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"About Rutland Water","anchorAttr":"href=\"/your-local-area/rutland-sea-dragon/about-rutland-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"The Rutland Sea Dragon Partnership","anchorAttr":"href=\"/your-local-area/rutland-sea-dragon/the-rutland-sea-dragon-partnership/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"FAQs","anchorAttr":"href=\"https://faq.anglianwater.co.uk/category/27170/household/39780/in-the-community\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]}]},{"Steam":"Business","Selected":false,"ListofMenu":[{"name":"Services","anchorAttr":"href=\"/business/services/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Switching supplier","anchorAttr":"href=\"/business/services/switching-supplier/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Final effluent","anchorAttr":"href=\"/business/services/final-effluent/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Trade effluent","anchorAttr":"href=\"/business/services/trade-effluent/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Domestic waste discharge licence","anchorAttr":"href=\"/business/services/domestic-waste-discharge-licence/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"FAQs","anchorAttr":"href=\"https://faq.anglianwater.co.uk/category/27169/business/39784/services\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Help & Advice","anchorAttr":"href=\"/business/help-and-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Water fittings regulations","anchorAttr":"href=\"/business/help-and-advice/water-fittings-regulations/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Reduced pressure zone valves","anchorAttr":"href=\"/business/help-and-advice/water-fittings-regulations/reduced-pressure-zone-valves/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Working with farmers","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Meet the team","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/meet-the-team/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Our projects","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Drain testing","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/drain-testing/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Catchment scale soil sampling","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/catchment-scale-soil-sampling/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Re-opening of Winterton Water Treatment Works","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/re-opening-of-winterton-water-treatment-works/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Methods to reduce risk of spills","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/methods-to-reduce-risk-of-spills/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Clopyralid survey","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/clopyralid-survey/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Soil health monitoring in North Lincolnshire","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/soil-health-monitoring-in-north-lincolnshire/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Soil and nutrients","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/soil-and-nutrients/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Amenity, Equine and Garden","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/our-projects/amenity-equine-and-garden/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Supporting farmers to care for rivers","anchorAttr":"href=\"/business/help-and-advice/working-with-farmers/supporting-farmers-to-care-for-rivers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"FAQs","anchorAttr":"href=\"https://faq.anglianwater.co.uk/category/27169/business/39781/help-and-advice\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Leakage advice","anchorAttr":"href=\"/business/help-and-advice/leakage-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Ways to save water for your business","anchorAttr":"href=\"/business/help-and-advice/ways-to-save-water-for-your-business/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Network protection","anchorAttr":"href=\"/business/network-protection/network-protection/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Network protection","anchorAttr":"href=\"/business/network-protection/network-protection/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Circular economy","anchorAttr":"href=\"/business/network-protection/circular-economy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Partnerships","anchorAttr":"href=\"/business/network-protection/circular-economy/partnerships/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Food Service Establishments","anchorAttr":"href=\"/business/network-protection/food-service-establishments/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Fats Oils Grease","anchorAttr":"href=\"/business/network-protection/food-service-establishments/fats-oils-grease/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Grease traps","anchorAttr":"href=\"/business/network-protection/food-service-establishments/grease-traps/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Recharges explained","anchorAttr":"href=\"/business/network-protection/food-service-establishments/recharges-explained/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Training","anchorAttr":"href=\"/business/network-protection/food-service-establishments/training/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Protecting the community and environment","anchorAttr":"href=\"/business/network-protection/protecting-the-community-and-environment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]}]},{"Steam":"Developing","Selected":true,"ListofMenu":[{"name":"Planning & Capacity","anchorAttr":"href=\"/developing/planning--capacity/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Annual Developer Conference","anchorAttr":"href=\"/developing/planning--capacity/annual-developer-conference/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Asset encroachment","anchorAttr":"href=\"/developing/planning--capacity/asset-encroachment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Guidance Notes","anchorAttr":"href=\"/developing/planning--capacity/guidance-notes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Industrial","anchorAttr":"href=\"/developing/planning--capacity/industrial/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Nutrient neutrality","anchorAttr":"href=\"/developing/planning--capacity/nutrient-neutrality/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Planning services","anchorAttr":"href=\"/developing/planning--capacity/planning-services/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Strategic Growth and Infrastructure","anchorAttr":"href=\"/developing/planning--capacity/SGI/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"SuDS Design and Construction Guidance","anchorAttr":"href=\"/developing/planning--capacity/SGI/suds-design-and-construction-guidance/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"What we do","anchorAttr":"href=\"/developing/planning--capacity/planning-and-capacity/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Water Services","anchorAttr":"href=\"/developing/water-services/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Water Connections","anchorAttr":"href=\"/developing/water-services/five-steps/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Before you apply for your water connection","anchorAttr":"href=\"/developing/water-services/five-steps/before-you-apply-for-your-water-connection/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Field supply","anchorAttr":"href=\"/developing/water-services/five-steps/field-supply/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"How to lay your pipework","anchorAttr":"href=\"/developing/water-services/five-steps/how-to-lay-your-pipework/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Replacement water connection","anchorAttr":"href=\"/developing/water-services/five-steps/replacement-water/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Standpipe hire","anchorAttr":"href=\"/developing/water-services/five-steps/standpipe-hire/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Temporary Building Supply","anchorAttr":"href=\"/developing/water-services/five-steps/temporary-building-supply/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Traffic Management","anchorAttr":"href=\"/developing/water-services/five-steps/traffic-management/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Road Closures","anchorAttr":"href=\"/developing/water-services/five-steps/road-closures/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water Connections Calculator","anchorAttr":"href=\"/developing/water-services/five-steps/water-connections-calculator/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Mains engineering","anchorAttr":"href=\"/developing/water-services/new-water-mains/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Water main diversion","anchorAttr":"href=\"/developing/water-services/water-mains-diversion/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"DART","anchorAttr":"href=\"/developing/water-services/dart/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Approved plumber / Contractor","anchorAttr":"href=\"/developing/water-services/approved-plumbers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"APLUS Approved Sectors","anchorAttr":"href=\"/developing/water-services/approved-plumbers/approved-sectored-contractor/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"APLUS Approved Plumbers","anchorAttr":"href=\"/developing/water-services/approved-plumbers/aplus-approved-plumbers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Water fittings regulations","anchorAttr":"href=\"/developing/water-services/water-fittings-regulations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Water reuse and solar hot water systems","anchorAttr":"href=\"/developing/water-services/water-fittings-regulations/water-reuse-and-solar-hot-water-systems/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Locating our assets","anchorAttr":"href=\"/developing/water-services/locating-our-assets/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Contaminated land","anchorAttr":"href=\"/developing/water-services/contaminated-land/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Fire guidance","anchorAttr":"href=\"/developing/water-services/fire-guidance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Guidance notes for Water","anchorAttr":"href=\"/developing/water-services/guidance-notes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Drainage Services","anchorAttr":"href=\"/developing/drainage-services/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Connect to the sewer network","anchorAttr":"href=\"/developing/drainage-services/connect-to-sewer-network/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"First time sewerage system - S101A","anchorAttr":"href=\"/developing/drainage-services/connect-to-sewer-network/first-time-sewerage-system---s101a/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Methods of direct sewer connections","anchorAttr":"href=\"/developing/drainage-services/connect-to-sewer-network/sewer-connection-methods/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Vacuum Sewer","anchorAttr":"href=\"/developing/drainage-services/connect-to-sewer-network/vacuum-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Building over or near a public sewer","anchorAttr":"href=\"/developing/drainage-services/building-over-or-near-our-assets/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Diverting a public sewer","anchorAttr":"href=\"/developing/drainage-services/diverting-a-public-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Designing a public sewer","anchorAttr":"href=\"/developing/drainage-services/designing-a-public-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Requisition of a public sewer","anchorAttr":"href=\"/developing/drainage-services/requisition-of-a-public-sewer/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Sewer adoptions","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Bond Waiver","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/bond-waiver/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Codes for Adoption","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/codes-for-adoption/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Guidance on Deeds","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/guidance-on-deeds/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Land Registry Plans","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/land-registry-plans/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Legal fees","anchorAttr":"href=\"/developing/drainage-services/sewer-adoptions/legal-fees/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Locating our assets","anchorAttr":"href=\"/developing/drainage-services/locating-our-assets/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Sustainable surface water drainage","anchorAttr":"href=\"/developing/drainage-services/sustainable-drainage-systems/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Surface water policy","anchorAttr":"href=\"/developing/drainage-services/sustainable-drainage-systems/surface-water-policy/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Sewerage contractors","anchorAttr":"href=\"/developing/drainage-services/sewerage-contractors/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Legal & Telemetry","anchorAttr":"href=\"/developing/drainage-services/legal-agreements/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Important Notice","anchorAttr":"href=\"/developing/drainage-services/legal-agreements/important-notice/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Ten steps to telemetry","anchorAttr":"href=\"/developing/drainage-services/legal-agreements/telemetry/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Guidance notes for Drainage","anchorAttr":"href=\"/developing/drainage-services/guidance-notes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Self-lay","anchorAttr":"href=\"/developing/self-lay/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Self-lay","anchorAttr":"href=\"/developing/self-lay/self-lay/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"Self Lay - Weekly Whereabouts","anchorAttr":"href=\"/developing/self-lay/weekly-whereabouts/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"DART","anchorAttr":"href=\"/developing/self-lay/dart/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Self-lay meter fits","anchorAttr":"href=\"/developing/self-lay/self-lay-meter-fits/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Codes for Adoption","anchorAttr":"href=\"/developing/self-lay/codes-for-adoption/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Annual Developer Conference","anchorAttr":"href=\"/developing/self-lay/annual-developer-conference/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Guidance Notes","anchorAttr":"href=\"/developing/self-lay/guidance-notes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"NAVs","anchorAttr":"href=\"/developing/new-appointments--variations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"New Appointments and Variations (NAVs)","anchorAttr":"href=\"/developing/new-appointments--variations/new-appointments-and-variations2/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false},{"name":"DART","anchorAttr":"href=\"/developing/new-appointments--variations/dart/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Annual Developer Conference","anchorAttr":"href=\"/developing/new-appointments--variations/annual-developer-conference/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Help & Advice","anchorAttr":"href=\"/developing/help-and-advice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":true,"submenu":[{"name":"What are you planning?","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Building a new home","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/building-a-new-home/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Developing a new apartment block","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/developing-a-new-apartment-block/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Developing a new non-household site","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/developing-a-new-non-household-site/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Developing a new residential site","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/developing-a-new-site/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Home renovations","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/home-renovations/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Replacing my existing water supply","anchorAttr":"href=\"/developing/help-and-advice/what-are-you-planning2/replacing-my-existing-supply/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Our charges","anchorAttr":"href=\"/developing/help-and-advice/services-and-charges/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Charges Update","anchorAttr":"href=\"/developing/help-and-advice/services-and-charges/charges-update/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Charging Arrangements Consultation","anchorAttr":"href=\"/developing/help-and-advice/services-and-charges/charging-arrangements-consultation/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"DART","anchorAttr":"href=\"/developing/help-and-advice/services-and-charges/dart/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water Connections Calculator","anchorAttr":"href=\"/developing/help-and-advice/services-and-charges/water-connections-calculator/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Contact Development Services","anchorAttr":"href=\"/developing/help-and-advice/development-services-contacts/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Traffic Management","anchorAttr":"href=\"/developing/help-and-advice/traffic-management/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Our performance","anchorAttr":"href=\"/developing/help-and-advice/our-performance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":true},{"name":"Application forms","anchorAttr":"href=\"/developing/help-and-advice/application-forms/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"General guidance notes","anchorAttr":"href=\"/developing/help-and-advice/guidance-notes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]}]},{"Steam":"Corporate","Selected":false,"ListofMenu":[{"name":"About Us","anchorAttr":"href=\"/corporate/about-us/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"What we do","anchorAttr":"href=\"/corporate/about-us/what-we-do/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Our charges","anchorAttr":"href=\"/corporate/about-us/what-we-do/our-charges/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Who we are","anchorAttr":"href=\"/corporate/about-us/who-we-are/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Group structure","anchorAttr":"href=\"/corporate/about-us/who-we-are/group-structure/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Our board","anchorAttr":"href=\"/corporate/about-us/who-we-are/group-structure/our-board/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Never still, never stop","anchorAttr":"href=\"/corporate/about-us/who-we-are/never-still-never-stop/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Recognition","anchorAttr":"href=\"/corporate/about-us/who-we-are/recognition/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Investors","anchorAttr":"href=\"/corporate/about-us/who-we-are/investors/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Regulators","anchorAttr":"href=\"/corporate/about-us/who-we-are/regulators/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Governance","anchorAttr":"href=\"/corporate/about-us/who-we-are/governance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Terms of reference","anchorAttr":"href=\"/corporate/about-us/who-we-are/governance/terms-of-reference/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Terms of appointment","anchorAttr":"href=\"/corporate/about-us/who-we-are/governance/terms-of-appointment/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Sustainability","anchorAttr":"href=\"/corporate/about-us/who-we-are/sustainability/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Managing sustainability","anchorAttr":"href=\"/corporate/about-us/who-we-are/sustainability/managing-sustainability/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Our 10 customer outcomes","anchorAttr":"href=\"/corporate/about-us/who-we-are/sustainability/our-10-customer-outcomes/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Management systems","anchorAttr":"href=\"/corporate/about-us/who-we-are/management-systems/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Innovation","anchorAttr":"href=\"/corporate/about-us/who-we-are/innovation/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Our Purpose","anchorAttr":"href=\"/corporate/about-us/our-purpose/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Environmental, social and corporate governance","anchorAttr":"href=\"/corporate/about-us/our-purpose/environmental-social-and-corporate-governance/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Our Values","anchorAttr":"href=\"/corporate/about-us/our-purpose/our-values/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our business model","anchorAttr":"href=\"/corporate/about-us/our-purpose/our-business-model/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"UN Sustainable Development Goals","anchorAttr":"href=\"/corporate/about-us/our-purpose/un-sustainable-development-goals/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Suppliers","anchorAttr":"href=\"/corporate/about-us/suppliers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Opportunities","anchorAttr":"href=\"/corporate/about-us/suppliers/opportunities/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Resource Hub","anchorAttr":"href=\"/corporate/about-us/suppliers/resource-hub/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Sustainability","anchorAttr":"href=\"/corporate/about-us/suppliers/resource-hub/sustainability/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Environmental","anchorAttr":"href=\"/corporate/about-us/suppliers/resource-hub/sustainability/environmental/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"Social","anchorAttr":"href=\"/corporate/about-us/suppliers/resource-hub/sustainability/social/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false},{"name":"Governance","anchorAttr":"href=\"/corporate/about-us/suppliers/resource-hub/sustainability/governance/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false}]},{"name":"Policies and Procedures","anchorAttr":"href=\"/corporate/about-us/suppliers/resource-hub/policies-procedures/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false,"submenu":[{"name":"Health and Safety","anchorAttr":"href=\"/corporate/about-us/suppliers/resource-hub/policies-procedures/health-and-safety/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"5","selected":false},{"name":"Risk Assessments and Requirements","anchorAttr":"href=\"/corporate/about-us/suppliers/resource-hub/policies-procedures/risk-assessments-and-requirements/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"5","selected":false}]}]},{"name":"Events","anchorAttr":"href=\"/corporate/about-us/suppliers/events/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Past Events","anchorAttr":"href=\"/corporate/about-us/suppliers/events/past-events/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"FAQs","anchorAttr":"href=\"/corporate/about-us/suppliers/faqs/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Contact Us","anchorAttr":"href=\"/corporate/about-us/suppliers/contact-us/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Legal","anchorAttr":"href=\"/corporate/about-us/legal/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Data sharing","anchorAttr":"href=\"/corporate/about-us/legal/data-sharing/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Information requests","anchorAttr":"href=\"/corporate/about-us/legal/data-sharing/information-requests/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Environmental information requests","anchorAttr":"href=\"/corporate/about-us/legal/data-sharing/environmental-information-requests/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Open Data","anchorAttr":"href=\"/corporate/about-us/legal/data-sharing/open-data/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Privacy notice","anchorAttr":"href=\"/corporate/about-us/legal/privacy-notice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Insurance certificates","anchorAttr":"href=\"/corporate/about-us/legal/insurance-certificates/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Media","anchorAttr":"href=\"/corporate/about-us/media/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"External Engagement","anchorAttr":"href=\"/corporate/about-us/externalengagement/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Public Affairs","anchorAttr":"href=\"/corporate/about-us/externalengagement/publicaffairs/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Regional Engagement","anchorAttr":"href=\"/corporate/about-us/externalengagement/regionalengagement/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"FAQs","anchorAttr":"href=\"https://faq.anglianwater.co.uk/category/27170/household/39776/about-us\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Strategies and Plans","anchorAttr":"href=\"/corporate/strategies-and-plans/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Future challenges","anchorAttr":"href=\"/corporate/strategies-and-plans/future-challenges/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"A right to water","anchorAttr":"href=\"/corporate/strategies-and-plans/future-challenges/a-right-to-water/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Water allocation through effective water trading","anchorAttr":"href=\"/corporate/strategies-and-plans/future-challenges/water-allocation-through-effective-water-trading/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Trading theory for practice","anchorAttr":"href=\"/corporate/strategies-and-plans/future-challenges/trading-theory-for-practice/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Markets, water shares and drought - lessons from Australia","anchorAttr":"href=\"/corporate/strategies-and-plans/future-challenges/markets-water-shares-and-drought---lessons-from-australia/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Strategic direction statement","anchorAttr":"href=\"/corporate/strategies-and-plans/future-challenges/strategic-direction-statement/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Independent Challenge Group","anchorAttr":"href=\"/corporate/strategies-and-plans/independent-challenge-group/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"What we do","anchorAttr":"href=\"/corporate/strategies-and-plans/independent-challenge-group/what-we-do/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Meet our members","anchorAttr":"href=\"/corporate/strategies-and-plans/independent-challenge-group/meet-our-members/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Our meetings","anchorAttr":"href=\"/corporate/strategies-and-plans/independent-challenge-group/our-meetings/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Archived CEF reports and minutes","anchorAttr":"href=\"/corporate/strategies-and-plans/independent-challenge-group/our-meetings/archived-cef-reports-and-minutes/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]},{"name":"Our reports","anchorAttr":"href=\"/corporate/strategies-and-plans/independent-challenge-group/our-reports/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Our Plan 2025 to 2030","anchorAttr":"href=\"/corporate/strategies-and-plans/our-plan-2025-to-2030-pr24/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"October 2023 submission","anchorAttr":"href=\"/corporate/strategies-and-plans/our-plan-2025-to-2030-pr24/october-2023-submission/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"PR24 engagement 2021-2023","anchorAttr":"href=\"/corporate/strategies-and-plans/our-plan-2025-to-2030-pr24/pr24-engagement-2021-2023/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Our Plan 2020 to 2025","anchorAttr":"href=\"/corporate/strategies-and-plans/2020-2025/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Assessing our progress","anchorAttr":"href=\"/corporate/strategies-and-plans/assessing-our-progress/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Drought plan","anchorAttr":"href=\"/corporate/strategies-and-plans/drought-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Water resources management plan","anchorAttr":"href=\"/corporate/strategies-and-plans/water-resources-management-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Water Resource Zone summaries","anchorAttr":"href=\"/corporate/strategies-and-plans/water-resources-management-plan/water-resource-zone-summaries/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"WRMP strategic solutions","anchorAttr":"href=\"/corporate/strategies-and-plans/water-resources-management-plan/wrmp-strategic-solutions/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Water resources market information","anchorAttr":"href=\"/corporate/strategies-and-plans/water-resources-management-plan/water-resources-market-information/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Tables and zones","anchorAttr":"href=\"/corporate/strategies-and-plans/water-resources-management-plan/water-resources-market-information/tables-and-zones/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false}]}]},{"name":"Water recycling long term plan","anchorAttr":"href=\"/corporate/strategies-and-plans/water-recycling-long-term-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Green recovery plan","anchorAttr":"href=\"/corporate/strategies-and-plans/green-recovery-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Get River Positive plan","anchorAttr":"href=\"/corporate/strategies-and-plans/get-river-positive-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Our strategic pipelines","anchorAttr":"href=\"/corporate/strategies-and-plans/new-water-pipelines/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Working with landowners","anchorAttr":"href=\"/corporate/strategies-and-plans/new-water-pipelines/landowner-journey/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Pollution Incident Reduction Plan","anchorAttr":"href=\"/corporate/strategies-and-plans/pollution-incident-reduction-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Harnessing technology to prevent rising mains bursts","anchorAttr":"href=\"/corporate/strategies-and-plans/pollution-incident-reduction-plan/harnessing-technology-to-prevent-rising-mains-bursts/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Preventing blockages through Keep It Clear","anchorAttr":"href=\"/corporate/strategies-and-plans/pollution-incident-reduction-plan/preventing-blockages-through-keep-it-clear/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"Tackling pollutions","anchorAttr":"href=\"/corporate/strategies-and-plans/pollution-incident-reduction-plan/tackling-pollutions/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Drainage and Wastewater Management Plan","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Risk based catchment screening","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/risk-based-catchment-screening/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"DWMP hierarchy","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/dwmp-hierarchy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false},{"name":"BRAVA","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/brava/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Level 1 map sewer boundary","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/brava/level-1-map-sewer-boundary/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Level 2 map CaBA","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/brava/level-2-map/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Level 2 map RFCC","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/brava/level-2-map-rfcc/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Level 2 map Councils","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/brava/level-2-map-councils/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Level 2 map Counties","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/brava/level-2-map-counties/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Level 2 map IDB","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/brava/level-2-map-idb/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Level 3 map sewer catchments","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/brava/level-3-map/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Optioneering","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/optioneering/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Level 1 ODA map","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/optioneering/level-1-oda-map/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Level 2 ODA map CABA","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/optioneering/level-2-oda-map-caba/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"Level 3 ODA map sewer catchments","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/optioneering/level-3-oda-map-sewer-catchments/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Draft plan","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/draft-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false,"submenu":[{"name":"Level 3 summary","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/draft-plan/level-3-summary/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"4","selected":false},{"name":"Level 1 summary","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/draft-plan/level-1-summary/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false},{"name":"DWMP Feedback Form","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/draft-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"4","selected":false}]},{"name":"Final plan","anchorAttr":"href=\"/corporate/strategies-and-plans/drainage-wastewater-management-plan/final-plan/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]},{"name":"Listening to our customers","anchorAttr":"href=\"/corporate/strategies-and-plans/listening-to-our-customers/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Synthesis report","anchorAttr":"href=\"/corporate/strategies-and-plans/listening-to-our-customers/synthesis-report/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false}]},{"name":"Thriving East","anchorAttr":"href=\"/corporate/strategies-and-plans/thriving-east/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false},{"name":"Customer vulnerability strategy","anchorAttr":"href=\"/corporate/strategies-and-plans/customer-vulnerability-strategy/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"2","selected":false}]},{"name":"Reports","anchorAttr":"href=\"/corporate/reports/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"1","selected":false,"submenu":[{"name":"Our reports","anchorAttr":"href=\"/corporate/reports/our-reports/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"2","selected":false,"submenu":[{"name":"Annual Integrated Report","anchorAttr":"href=\"/corporate/reports/our-reports/annual-integrated-report/\"","listAttr":"class=\"mega-dropdownmenu open\"","megaSubMenulevel":"3","selected":false},{"name":"Reports search","anchorAttr":"href=\"/corporate/reports/our-reports/reports-search/\"","listAttr":"class=\"mega-dropdownmenu\"","megaSubMenulevel":"3","selected":false}]}]}]}]

We are now publishing our performance against levels of service metrics for all our Development Services workstreams which include New Appointments and Variation (NAVs) and Codes for Adoption measures.

All Water Companies in England and Wales have their performance published on a quarterly basis, see where we sit within the current league tables.

You can find the standard target measures at Water UK.

Development Services Complaints and Codes for Adoption Redress Scheme

We are committed to ensure that all our developers, NAVs and self‐lay providers (SLPs) receive a consistently high level of service and we monitor our performance very carefully.

Our redress scheme has been published below in line with Section 10 of the Water Sector Guidance in relation to the adoption of self-laid assets by Anglian Water.

View full details of the Codes for Adoption Redress Policy.

Details of all approved Water Sector Guidance documents can be found on the Water UK website.