Before you apply for your water connection you will need

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Message last updated - Wednesday 03^rd July 2024

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Message last updated - Wednesday 03^rd July 2024

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Information you will need:

Location plan

This is a suitably scaled drawing, showing the site boundary for your project.

You can use an ordnance survey or google map background. You'll need to outline your boundary so we can locate your site easily.

Your preferred connection location

This is the preferred point where we’ll connect your water supply. We always try to accommodate your preferred point. We'll just need a short description of the location.

Drainage information

So that we can set up the correct billing information for your project, we need some information on drainage. We'll need to know where the foul water and surface water currently drains to or, where you are planning for it to drain to.

Foul water is the used water from things such as toilets, sinks, basins, baths, showers etc and surface water is the collection of rainwater from hard surfaces.

You might need this information:

Internal fixtures and fittings information

We only need to know this information for commercial or industrial properties or flats and apartments.

This is the type of internal fittings you will be installing, or already have installed, at the property. For example, we’ll need to know the number of showers, toilets, basins.

Planning permission

If you’re converting a property which will be used for domestic purposes, you may be eligible for reduced VAT. We need to see a copy of full planning permission by the District or Borough Council. Simply let us know the application reference number or provide a copy of the decision notice.

Anglian Water account number

If you’re replacing a water supply that already exists, it’s helpful to have your Anglian Water account number (this can be found on any bill or letter) or meter serial number to hand. Don’t worry if you don’t have this – it’s not compulsory.

Fire Protection Information

If you’re planning to install fire protection such as water sprinklers or fire mains, we need to know in litres per second, how much demand you need. We’ll also need to know how much storage you are installing in litres for fire sprinkler systems.

Boundary Box Location

As part of your project you may need to install a new boundary box. To view our simple guide, click here.

Ground Investigation/Soil Report

Under the Water Act 1991 and supported by CMDM (Construction Design Management) 2015, Anglian Water has a duty of care to provide a clean and safe water supply.

In certain ground conditions, when laying our pipes, there may be a risk of abrasion or contamination therefore a copy of the report from any ground or soil investigation that you have carried out will be required to ensure that the correct materials are used.

The requirements for a ground or soil report and supporting information can be found in our Contaminated Land Guide.

Sites previously used as the following (not a complete list) may be considered contaminated:

Agriculture
Asbestos works
Beverage Distilleries
Cemeteries
Chemical works
Dry Cleaners
Electric/Electrical equipment manufacture
Fertilizer storage
Food preparation/processing
Garages/filling stations
Gasworks
Hazardous waste treatment
Industries using or making wood preservatives
Landfill sites
Mechanical engineering works
Metal finishing installations
Metal mines, smelters, foundries, steel works
Munitions production and testing sites
Oil and fuel production, storage, and distribution depots
Paint and ink manufacture
Paper and printing works
Paper and printing works
Pesticide manufacture and formulation
Pharmaceutical manufacture and formulation
Printing works
Railway land, particularly large sidings, and work areas
Research laboratories
Road haulage yards
Scrap yards
Sewage works and sewage farms
Tanneries
Textile products manufacture

When making an application for a new water connection to a brownfield site we will require a copy of the report from any ground or soil investigation that you have carried out.

If you are unsure whether you will require a ground or soil report, please call our connections team on: 03456 60 66 087.

Apply through InFlow

We would recommend you complete your application on a PC or laptop, Goog...

Average connection costs

We have put together some average costs for your water connection.

Find out more

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