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Every drop of water is precious for us and the environment, which is why finding and fixing leaks as quickly as possible is a top priority for us.
Meet our leakage detectives - Keeping taps flowing for generations to come
We’ve been working hard to tackle leakage. And we already have the best leakage record in England and Wales, at around half the national average. But we’re not stopping there. We’re planning to reduce this by a further 22% by 2025, which may take us to world-leading levels of low leakage. We want to save this precious resource by reducing any water wastage wherever possible.
But some leaks are tougher to find than others, and that’s why we’re investing millions of pounds in developing pioneering leakage technology, helping us safeguard the future of water and explore new and faster ways to seek out those hard-to-find leaks.
Between 2020 to 2025, we plan to invest over £70m in reducing leakage. As part of this investment, we’re using cutting edge technology like thermal imaging drones, satellites, naval hydrophones and fibre-optic technology to find and fix hidden leaks across our region. We even use leak sniffing dogs to help keep your taps running!
By continuing to prioritise finding and fixing leaks, we’ll stay on track to meet our ambitious target of halving leakage by 2050 and creating a more sustainable future for water. Find out more about how you can spot a leak, how we fix leaks.
The environmental impact
Reducing leakage means we’re saving more water for the wider environment, wildlife and communities. Theses lower leakage levels will result in less stress on the environment through a reduction in the volume of water that we need to abstract.
Meaning we will use less energy to treat and move water through our pipes to get to customers taps, saving carbon and reducing emissions.
We have a significant role to play in protecting and creating a more sustainable environment, and leakage is just one focus areas we have. Read more about our other ambitious commitments to enhance the environment and tackle climate change.